eCommerce FulfilmentWe offer a range of eCommerce fulfilment solutions including shopping basket design, payment processing, gift wrapping & personalisation, returns handling and a selection of carriers to despatch within the UK and overseas.
Direct Mail FulfilmentWe provide flexible and unique direct mail fulfilment solutions, whether it’s a single item collation and pack or a complex direct mail opportunity requiring an innovative solution.
Customer ServicesWhether you’re a new business or looking to outsource your overflow calls, our contact centre provides a customer service helpline, query handling and order processing solutions.
Sales PromotionOur sales promotion campaign strategies enable us to offer fast turnarounds and our stock control systems give you peace of mind.
Logistics SolutionsWe offer secure box and pallet storage, catering for both large and small volume work. We despatch daily to the UK and overseas, using the most cost-effective couriers and hauliers.
Order fulfilment solutions & supporting services to help you grow your business
At Hallmark we offer a wide range of order fulfilment solutions, customer aftercare and support services to help lighten your load.
- You know your business better than anyone. Which is why you should be working on it and not in it, but to do this you need a reliable, transparent and cost effective outsourcing solution.
- As a client you will benefit from real-time, accurate and intelligent reporting accessible online 24/7. We believe that having this information at your fingertips is the key to effective business management.
- We offer both UK and global fulfilment, utilising our carrier relationships to negotiate better international rates and knowledge of retailers' specific packingand shipping requirements both abroad and at home in the UK.
- We have an in-house team of 6 Client Managers who are on-hand to help you run a profitable business with happy customers! You will have a daily contact who will coordinate our internal team and see the project through to the finish.
From supporting small to large e-commerce businesses, one-off sales promotion campaigns or to the distribution of point of sale material and direct mail campaigns, you can use whatever combination of our services will meet your exact business needs.
Our expertise, reliability and efficiency will help you to generate profit and deliver excellent Customer Service.
- Good Morning! :) Hallmark Customer Support Team