Chris Hall - Managing Director

Chris founded the company in 1992 after a career with three multi-national firms: Proctor & Gamble, Mars and Mattel. As Managing Director, he oversees Hallmark’s development and particularly enjoys meeting clients and coming up with innovative solutions for them. Chris loves the diversity of work our clients bring.

Chris spends his spare time mountaineering in the UK and the Alps.

Laura Pomfret - Operations Director

Laura came to Hallmark in 1994, having previously worked for Mattel Toys where for seven years she worked in marketing and handled toy launches for Barbie and He-Man. She is Hallmark’s Operations Director, managing our plans for continuous improvement and capacity investment.

In her spare time, Laura trains racehorses alongside her husband Nick. 

Lesley Sutherland - Commercial Director

Lesley is Hallmark’s Commercial Director and has been with the business for 13 years. Her background is in procurement, print production and marketing. She handles our BBC and Hornby contracts and has recently obtained the ISO 9001 and 14001 accreditation for the company.

When she’s not at Hallmark, Lesley loves the outdoor life and is an avid Leicester Tigers supporter.
 

Michelle Fotheringham - Client Services Manager

Michelle initially worked at Hallmark in our call centre some 15 years ago before she was promoted to our Client Service Management team. She has since handled a wide variety of clients. One of them, BSS, voted Hallmark their Best Marketing Supplier in 2008.

Outside of working hours, Michelle is a passionate shopper and fashion lover. 

Phil Hall - IT Director

Phil joined the company 9 years ago to take on various IT-related responsibilities. He became our IT director in 2009. Recently, his biggest challenge has involved obtaining Hallmark’s Purchase Card Industry Data Security Standard, which protects customers against credit card fraud.

Outside of work, Phil enjoys horse riding. 

Fergus McGoldrick - Business Development Director

Fergus is new to Hallmark but brings with him a wealth of business development experience and has joined us to help with our growth plans.  In the past, he set up a number of successful businesses before selling to a larger group.

Fergus is a qualified ski instructor and keen cyclist in his spare time.

Ruth Palmer - Client Services Manager

Ruth initially joined Hallmark for a gap year after completing her A Levels. She’s notched up 12 years with the company to date. Having taken on various roles in the business, she joined our Client Service team in 2002. Her clients include The Woodland Trust and Leisure Pass Group. She also manages our contact centre.

Ruth is a keep fit devotee and her favourite activities include swimming and squash.