Our Team
Our Team

We believe in building great relationships with our clients.

So, put a face to the name and know exactly who is helping you today!


Hallmark employs around 50 people across both the office and our warehouse; of these 10 employees have given 15 years of service or more showing our dedication and commitment to both our customers and the business.

Meet some of our team below;

Chris Hall
Chris Hall - Chief Executive

Chris founded the company in 1992 after a career with three multi-national firms: Proctor & Gamble, Mars and Mattel.


Call on : 01664 485099
Philip Hall
Philip Hall - Managing Director

Phil joined Hallmark in 2001 to take on various IT-related responsibilities. He became our IT Director in 2009.


Call on : 01664 485088
Laura Pomfret
Laura Pomfret - Commercial Director

Laura came to Hallmark in 1994, having previously worked for Mattel Toys where for seven years she worked in marketing and handled toy launches for Barbie and He-Man.

Call on : 01664 485097
Shaun Bentley
Shaun Bentley - Operations Manager

Shaun joined Hallmark in 2017 as our Operations Manager. He has a lot of experience in warehousing and previously worked for Argos UK Distribution Centre and Amazon.

Call on : 01664 485092
Elin Betts
Elin Betts - Business Manager

Elin came to Hallmark in 1999 where she started on our call centre. She was then promoted to our Client Management team.

Call on : 01664 485098
Sasha Pugh
Sasha Pugh - Business Manager

Sasha joined Hallmark in 2015 after running her own logistics business for 15 years. Prior that she worked as an Area Manager for Shell and Pizza Hut.

Call on : 01664 485073
Ruth Hatherall
Ruth Hatherall - Client Manager

Ruth initially joined Hallmark for a gap year after completing her A Levels. Having taken on various roles in the business, she joined our Client Management team in 2002.

Call on : 01664 485089
Sarah Dunkley
Sarah Dunkley - Client Manager

Sarah joined us in 2012 as Client Manager having previously worked at 4DM and Vertis.

Call on : 01664 485045
Michelle Fotheringham
Michelle Fotheringham - Client Manager

Michelle began working at Hallmark in 1996 in our call centre before she was promoted to our Client Management team.

Call on : 01664 485093
Jonny McGrady
Jonny McGrady - Client Manager

Jonny began working for Hallmark in 2014. Jonny started in the Contact Centre as a Customer Service Advisor before being promoted to Senior Customer Service Advisor and assisted with any complaints that came in to our inbound contact centre. Jonny moved to our Client Management Team in 2017.

Call on : 01664 412826
Terri Nicholls
Terri Nicholls - Contact Centre Manager

Terri heads our Inbound Contact Centre. Terri joined Hallmark in the Contact Centre as a Customer Service Advisor. Since then Terri has trained new agents in the Contact Centre as well as handling customer complaints that arise before being promoted to Contact Centre Manager in 2017.

Call on : 01664 485071
Christian Jeffery
Christian Jeffery - Data Processing Manager

Christian heads up our Data Processing Team after starting in the department as an Administrator. Christian has a wealth of technical knowledge which he can bring to your next project.

Call on : 01664 485094