E-fulfilment
 
E-fulfilment

We offer a complete solution for receiving and fulfilling orders from all of your sales channels and delivering to expectation.

E-Fulfilment

We offer a range of internet fulfilment services including shopping basket design, payment processing, gift wrapping, returns handling and a selection of couriers to despatch within the UK and overseas. Our clients vary in size, covering products from clothing to electronic devices. Take advantage of our knowledge in the field of e-commerce.

Order Management

We offer multi-channel order processing with a full range of payment options allowing us to receive your orders via the web and email, over the phone or by post.

Warehousing

We already have the capital, warehousing, IT and staff in place for your project. We handle the fulfilment logistics, so outsourcing work to us will minimise investment for you.

Support Services

For clients that require personal contact for their customers we can supplement an online service with our contact centre, processing telephone orders as well as providing customer support via email, letter and fax.

Systems & Reporting

Hallmark has developed processes for site-security, including policies on the identification and authentication of all users accessing internal computer systems, data protection procedures, system auditing, anti-virus scanning, systems configuration management, disaster recovery and back up processes.

New & Growing Businesses

We understand that if you are new to the efulfilment world there may be some things that you’re unsure about. That’s where we can help you! Many of our existing clients joined us as start-up businesses and needed a little extra hand-holding to get them on their way.

Click to view our E-fulfilment Services PDF

I need...
  • Same day despatch
  • Stock checks and quality control
  • Customer services
  • Secure systems & reporting
  • A little extra help & advice
As a customer I want......
  • My order fast
  • Good quality items
  • A UK call centre
  • To track my order
  • To be valued as a customer
We offer...
  • Order Management
  • Warehousing
  • Support Services
  • Systems & reporting
  • Help for new and growing businesses