As a client of Hallmark Consumer Services, your dedicated client account manager will help you to identify the specific type of fulfilment services that best meet your operational needs.
Our account managers have over 60 years’ experience between them and work with clients from a variety of sectors. They are experts in e-commerce fulfilment and direct mail fulfilment and are on hand to offer advice and new ideas and ensure your fulfilment services are running smoothly.
At the outset your account manager will conduct an in-depth assessment with you to identify your requirements in detail, including your product range, sales channels, warehousing/stock control requirements, forecast volumes, service levels, reporting requirements, banking and proposed length of contract.
The audit will also help us to understand the relative importance that you attach to cost per order, turnaround times, flexibility, service quality, security etc. We can then tailor our services to deliver on your priorities.