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Multi-channel distribution

Helping you overcome the challenges of multi-channel distribution

Hallmark Consumer Services can easily and efficiently process orders from your multi-channel retail platforms to assist with business growth.

Selling your products across multiple retail platforms can take your business to the next level by giving you more exposure to potential customers. But, being a multi-channel retailer brings a set of challenges when it comes to managing distribution.

By using Hallmark as your e-fulfilment partner, we take the pain of these challenges away. We’ll ensure you are meeting all the distribution requirements set by each online platform, hold the stock and then deal with your retailers to save you the hassle. And with Amazon Prime becoming more attractive to online sellers, we’ll work closely with you to help you maximise your exposure and ensure your products reach your customers on time.

Get in touch today

Simply fill out our enquiry form and one of our friendly staff will get in touch to discuss your requirements.

Multi-channel distribution

Additional multi-channel support

Our systems can handle orders coming in from a range of channels, such as Amazon, ebay, trade, directly from your own website and other market place sites. And our streamlined processes ensure your products are delivered safely and efficiently to the right place and the right time.

In addition to fulfilling your multi-channel distribution needs, our established contact centre is fully geared up for assisting with order queries from across the channels and dealing with customer service issues, should you need additional support with this.

We also offer a gift wrapping service, where we can deliver your items in branded packaging.

Our E-fulfilment services

  • Order processing

    Sophisticated systems that integrate with your own eCommerce platform for efficient order processing.

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  • Warehousing

    Fully secure, long and short term storage facilities for clients of all sizes in our 40,000 sq ft warehouse.

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  • Supporting services

    Our contact centre and account management services provide a seamless approach to outsourcing your e-fulfilment projects.

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  • Systems & reporting

    Real-time, secure systems and sophisticated reporting that provides intelligent data for delivering first-class customer service.

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  • Multi-channel distribution

    Helping you overcome the challenges of multi-channel retailing so that you can focus on growing your business.

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Our Direct Mail services

  • Polybagging / polywrapping

    Create a professional look and feel to your direct mail campaign and inform clients of offers, all in one package.

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  • Printing

    From address and returns labels to fully personalised letters from multiple databases, we have a printing solution for all mailings.

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  • Hand fulfilment

    Our bespoke hand fulfilment service allows us to handle even the most complex direct mail projects.

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Our Customer Services

  • Query handling & order processing

    Our dedicated team of customer service agents can answer customer queries quickly and professionally, acting as an extension of your brand.

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  • Outbound calls

    Outbound calling service for customer call-backs, sales and marketing and customer surveys to help you get closer to your clients.

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  • Account management

    Your dedicated account manager will work with you to ensure you have the right fulfilment services and measures in place to help your business grow.

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Our Contract Packing services

Our Logistics services

Speak to one of our friendly team today on +44(0) 1664 485000

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