+44(0) 1664 485000 Menu


Extensive, secure storage facilities and a state-of-the-art warehousing system

Hallmark Consumer Services has the facilities and resources already in place to handle your e-fulfilment services, minimising investment for you to help manage and grow your business.

Our working practices ensure that we can cope with seasonal peaks, campaigns and catalogues rushes. We have a pool of highly trained permanent and casual staff which are deployed to meet changing order levels throughout the year.

We provide fully secure, long and short term storage facilities for clients both big and small in our 40,000 sq. ft. warehouse, which has narrow aisle racking so that we can stock more efficiently. We charge per item that is received, checked, located and entered in to our warehouse management system.

Get in touch today

Simply fill out our enquiry form and one of our friendly staff will get in touch to discuss your requirements.


Our warehousing system

All of our warehousing functions are controlled and managed through a state-of-the-art system, which has been designed to manage the high volume of small orders associated with supporting eCommerce businesses.

The warehousing system is fully automated and manages any number of orders from each of your sales channels and then moves them through each stage of our warehouse from order receipt to despatch. It also allows us to efficiently handle refunds, swaps, returns or multiple deliveries on the same order. We can therefore provide your customers with accurate and up to date information on stock availability, their order status and delivery times, regardless of whether they have placed their order via telephone, web or post.

Our E-fulfilment services

  • Order processing

    Sophisticated systems that integrate with your own eCommerce platform for efficient order processing.

    Find out more
  • Warehousing

    Fully secure, long and short term storage facilities for clients of all sizes in our 40,000 sq ft warehouse.

    Currently viewing
  • Supporting services

    Our contact centre and account management services provide a seamless approach to outsourcing your e-fulfilment projects.

    Find out more
  • Systems & reporting

    Real-time, secure systems and sophisticated reporting that provides intelligent data for delivering first-class customer service.

    Find out more
  • Multi-channel distribution

    Helping you overcome the challenges of multi-channel retailing so that you can focus on growing your business.

    Find out more

Our Direct Mail services

  • Polybagging / polywrapping

    Create a professional look and feel to your direct mail campaign and inform clients of offers, all in one package.

    Find out more
  • Printing

    From address and returns labels to fully personalised letters from multiple databases, we have a printing solution for all mailings.

    Find out more
  • Hand fulfilment

    Our bespoke hand fulfilment service allows us to handle even the most complex direct mail projects.

    Find out more

Our Customer Services

  • Query handling & order processing

    Our dedicated team of customer service agents can answer customer queries quickly and professionally, acting as an extension of your brand.

    Find out more
  • Outbound calls

    Outbound calling service for customer call-backs, sales and marketing and customer surveys to help you get closer to your clients.

    Find out more
  • Account management

    Your dedicated account manager will work with you to ensure you have the right fulfilment services and measures in place to help your business grow.

    Find out more

Our Contract Packing services

Our Logistics services

Speak to one of our friendly team today on +44(0) 1664 485000

Subscribe to our newsletter


By clicking "Accept All Cookies", you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, assist in our marketing efforts, and for personalised advertising.

More Information Accept All Cookies