Is the thought of Christmas 2019 already giving you a headache?
If a quieter new year has given you time and a bit of breathing space to reflect on the busy pre-Christmas shopping period and has left you with a headache at the thought of repeating the same processes this year, it might be comforting to know that Hallmark Consumer Services could help make it all run much smoother.
Businesses often come to us for help after a spike in the retail calendar, usually because these busier times highlight the need for extra space and resources, such as labour and packaging, to cope with the pressure of meeting higher demands for products.
It may be that you struggled to fulfil orders within the expected delivery times, you found it difficult to store and manage stock for a significantly higher volume of orders, or you didn’t have capacity to handle an increase in customer queries. It may also have been down to a lack of planning or your suppliers letting you down. Whatever issues you faced, you probably want to ensure that these are resolved so that you are better prepared for key retail events in the year ahead.
Outsourcing some of your fulfilment needs, such as warehousing, order processing or customer services, could significantly reduce the pressure on you and save you having to worry about whether your systems can cope or whether you have enough staff in place to cope at busy times.
How can Hallmark help?
Hallmark’s experienced client account managers will listen to your concerns and work with you to fully understand your processes and objectives to help you find a solution to achieve these in the most efficient and cost-effective way.
Our flexible approach means clients can ‘pick and mix’ solutions so that they can be tailored to support individual trading patterns, products and volumes, whether that’s by simply using a standalone service or a combination of services.
And because we already have the resources in place, we can easily adapt to peaks in demand, whether these are carefully planned and forecasted or occur unexpectedly. Our aim is to ease the pressure on you when resources are stretched so that you can focus on sales and growing your business.
Get in touch
For a friendly chat about how Hallmark can help you overcome the headache of Christmas, please call us on 01664 485 000 or send us an online enquiry.