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Delivering choice: how carrier options shape customer satisfaction
When it comes to e-commerce, the delivery experience is, in many cases, as crucial as the quality of the product itself. At Hallmark Consumer Services,…
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The future of fulfilment: evolution, trends, and innovations
Our industry has undergone significant digital transformation over the years. It’s safe to say that today, fulfilment is a highly automated, technology-driven sector, propelled by…
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How to manage peaks in seasonal sales
Seasonal peaks and key events such as Black Friday, Halloween and Christmas, are firmly etched into the retail calendar. But, how do you ensure you…
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Top tips for retailers preparing for key shopping events
The experts at Hallmark Consumer Services are accomplished in helping retailers to plan ahead and prepare for the key dates on the retail calendar. Here…
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Is the thought of Christmas 2019 already giving you a headache?
If a quieter new year has given you time and a bit of breathing space to reflect on the busy pre-Christmas shopping period and has…
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The Black Friday effect on Christmas shopping
Christmas shopping and trading patterns in the UK have changed significantly over the past five years due to the popularisation of Black Friday. The event…
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How to choose the right fulfilment company
Growth is likely to be a key objective for most trade businesses, but as more orders for your goods come in, fulfilling these orders in…
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Shipping dangerous goods – demystified
Retailers have long been aware that there are regulations to follow when transporting dangerous goods safely and securely. However, it may be surprising to learn…
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Alcohol fulfilment made easy
The storage and fulfilment of alcohol is often a paperwork minefield and incurs time and cost to obtain the necessary licences. But, outsource your alcohol…