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8 ways to improve your E-commerce customer experience
Providing a best in class customer experience is one of the most effective ways to win over new customers and retain existing ones. Hallmark Consumer…
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Delivering choice: how carrier options shape customer satisfaction
When it comes to e-commerce, the delivery experience is, in many cases, as crucial as the quality of the product itself. At Hallmark Consumer Services,…
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The future of fulfilment: evolution, trends, and innovations
Our industry has undergone significant digital transformation over the years. It’s safe to say that today, fulfilment is a highly automated, technology-driven sector, propelled by…
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How to manage peaks in seasonal sales
Seasonal peaks and key events such as Black Friday, Halloween and Christmas, are firmly etched into the retail calendar. But, how do you ensure you…
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Hallmark celebrates 30th birthday
This year (2022), Hallmark Consumer Services marks its 30th birthday. A lot has happened over the last 30 years, and we’ve enjoyed many good times…
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The Brexit trade deal: where are we now?
The Brexit trade deal and new EU trading rules have caused much confusion and delays with exports into Europe. Hallmark Consumer Services explains the new…
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How to prepare for Black Friday 2019: 6 fulfilment tips
The biggest event in UK retail, Black Friday, falls on 29 November this year, closely followed by Cyber Monday on 2 December. The experts at…
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How Hallmark can help you become an Amazon seller
Selling on Amazon is an effective way to quickly reach millions of potential customers, without the hassle of setting up your own e-commerce website. Ahead…
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The benefits of an outsourced call centre
Outsourcing your customer services is a strategic business decision that could help you to grow your business by freeing up valuable resources that could be…