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How to prepare for Black Friday 2024: 6 fulfilment tips
The biggest event in UK retail, Black Friday, falls on 29 November this year, closely followed by Cyber Monday on 2 December. The experts at…
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How to minimise your customer returns
As customer expectations continue to rise, free returns policies are usually part and parcel of the service retailers provide to customers. But customer returns can…
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When is the right time to outsource your fulfilment?
Taking your business from a budding start-up to a thriving enterprise can be highly rewarding. But as your company expands, the initial thrill of managing…
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Later cut off times: how to meet your customers’ expectations
In today’s fast-paced world, customer expectations are higher than ever. Next-day delivery has become the norm, with same-day delivery now quickly gaining traction. As industry…
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The benefits of an outsourced contact centre
Outsourcing your customer services is a strategic business decision that could help you grow your business by freeing up valuable resources that could be used…
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How Hallmark can help you become a successful Amazon seller
Selling on Amazon is an effective way to quickly reach millions of potential customers, without the hassle of setting up your own e-commerce website. Amazon…
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How to choose the right fulfilment company
Growth is likely to be a key objective for most e-commerce businesses, but as more orders for your goods come in, fulfilling these orders in…
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8 ways to improve your E-commerce customer experience
Providing a best in class customer experience is one of the most effective ways to win over new customers and retain existing ones. Hallmark Consumer…
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Delivering choice: how carrier options shape customer satisfaction
When it comes to e-commerce, the delivery experience is, in many cases, as crucial as the quality of the product itself. At Hallmark Consumer Services,…