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Fulfilment solutions tailored to you

E-fulfilment, direct mail, customer services, logistics, contract packing

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Hallmark Consumer Services specialises in providing bespoke fulfilment solutions and related services that help businesses grow.

We are an award winning family business offering a range of multi-channel fulfilment services which can be combined or used on a standalone basis to help you achieve your business objectives.

Our services include:

Whether you have a specific area of your business that you need support with or you are not sure which services you require to help grow your business, contact a member of our friendly team to arrange your free consultation.

Get in touch today

Simply fill out our enquiry form and one of our friendly staff will get in touch to discuss your requirements.

If you'd prefer to have a chat, you can also call us on +44(0) 1664 485000

Our E-fulfilment services

Our Direct Mail services

  • Polybagging / polywrapping

    Create a professional look and feel to your direct mail campaign and inform clients of offers, all in one package.

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  • Printing

    From address and returns labels to fully personalised letters from multiple databases, we have a printing solution for all mailings.

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  • Hand fulfilment

    Our bespoke hand fulfilment service allows us to handle even the most complex direct mail projects.

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Our Customer Services

  • Query handling & order processing

    Our dedicated team of customer service agents can answer customer queries quickly and professionally, acting as an extension of your brand.

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  • Outbound calls

    Outbound calling service for customer call-backs, sales and marketing and customer surveys to help you get closer to your clients.

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  • Account management

    Your dedicated account manager will work with you to ensure you have the right fulfilment services and measures in place to help your business grow.

    Find out more

Our Contract Packing services

Our Logistics services

Speak to one of our friendly team today on +44(0) 1664 485000

How we've helped businesses grow using our bespoke service…

Hallmark has supported The Leisure Pass Group with their customer service and order fulfilment since 2000 when Hallmark’s contact centre was first launched. Since then both companies have grown considerably, but maintained the same values of commitment to service and collaboration.

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Leisure Pass Group

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